DLC

Cyberpunk 2077 Limited Edition Xbox One X Owners Still Waiting for Their DLC Refunds

Three years after the release of the limited edition Cyberpunk 2077-themed Xbox One X console, owners are left disappointed and frustrated as they continue to wait for refunds regarding the recent DLC release, Phantom Liberty. This DLC was expected to be part of the bundle when the limited edition console was initially sold. However, the lack of communication and delays have left many questioning their purchase and seeking resolution.

The Elusive Promise of Phantom Liberty Refunds

In 2020, CD Projekt Red and Xbox collaborated to offer a highly anticipated limited edition Cyberpunk 2077-themed Xbox One X console. Priced at $400, this console came equipped with a Cyberpunk-themed controller, a digital copy of Cyberpunk 2077, and a one-month trial of Xbox Game Pass Ultimate. Additionally, it was promised to include the “future first expansion release” as stated in a Best Buy listing. With only 45,000 consoles manufactured, it quickly became a sought-after item among fans.

Unfortunately, in 2022, CD Projekt Red announced the conclusion of development for the Xbox One and PS4 versions of Cyberpunk 2077, which meant that the promised Phantom Liberty DLC would not be released on those platforms. To compensate for this disappointment, CD Projekt Red assured limited edition console owners that they would be reimbursed with Microsoft store credits as a partial reimbursement for the missing DLC. However, one year later, these console owners are still left wondering about the status of their refunds.

Endless Confusion and Frustration

Numerous Reddit and social media posts from affected console owners have expressed confusion and frustration regarding the delayed refunds. Many individuals claim that they have approached customer support from both Microsoft and CD Projekt Red, only to be redirected back and forth between the two companies without any resolution. This lack of clear communication and support has left the affected customers feeling ignored and abandoned.

While it has been noted that the DLC has been awarded to the Xbox account associated with the limited edition console, this offers little solace to those who do not own an Xbox Series S or X. The promised DLC was one of the key selling points of the limited edition bundle, and the inability to access it on their existing consoles has further deepened the disappointment among owners.

Seeking Clarity and Resolution

In an attempt to seek clarity on the matter, IGN reached out to CD Projekt Red for comments. The studio responded by stating that Microsoft would be reaching out to customers who purchased the limited edition console “soon,” but provided no further details or timeline. Similar inquiries were made to Microsoft, and further information is awaited.

The absence of concrete information and ongoing delays have cast a shadow on the otherwise positive reception of Cyberpunk 2077. Phantom Liberty, according to our reviewer, is a highly anticipated DLC that received a glowing review with a rating of 9/10. The DLC was expected to enhance the overall gaming experience and immerse players further into the Cyberpunk 2077 world. Unfortunately, due to the failure to deliver on this promise, the limited edition console owners are left with a lingering sense of disappointment and a void in their gaming experience.

The delayed refunds for the missing DLC, Phantom Liberty, have significantly impacted the satisfaction of Cyberpunk 2077 Limited Edition Xbox One X owners. The lack of transparency and unresolved issues surrounding the reimbursement process have left many feeling disheartened. With hopes of resolution still up in the air, it remains to be seen how CD Projekt Red and Microsoft will address this situation and restore the confidence of their loyal customers.

As the gaming community eagerly awaits updates on the status of the refunds, it is a reminder of the importance of clear communication and timely resolution in the gaming industry. Cyberpunk 2077 was a highly anticipated game with immense potential, but the fallout from the limited edition console and its missing DLC has dampened the overall experience for many. One can only hope that the relevant parties take swift action to rectify this situation and meet the expectations of their valued customers.

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